We wanted an efficient and economical way to directly reach our customers on our website – Jivo Chat has provided that and more!
Jivo Chat has enabled us to create a more comfortable and confident experience for our users.
We’re delighted to recommend Jivo Chat to all our clients – we know they’ll love it just as much as us Bouncy Castle Network, When looking for an ideal solution we needed something that would be both effective and easy to use while have a reasonable price.
After looking through a number of products we decided on Jivosite due to their intuitive interface and good product usability.
Through one to one communication, which involves answering various inquiries and solving problems, agents should strive to please their customers.
An ATG Global Consumer Trend study found that 90% of customers consider live chat helpful and an survey found that 63% were more likely to return to a website that offers live chat.After typing in your user name and password, you become available for chat.From now on, you should be prepared to receive chats from customers. When you login to the application, depending on your previous settings, you can have the Accept chats status or the Don’t accept chats one.Live Chat is a tool that facilitates communication between a company and its customers.Live chat agents who wield that tool use it to make customers happy and satisfied.